These Terms and Conditions (“Agreement”) constitute a legally binding contract between the platform owners and operators (“Operator,” “we,” “us,” or “our”) and the individual or business entity accessing the services (“User,” “Merchant,” or “you”).
1. Acceptance of Terms
By registering for, accessing, or using the WhatsApp Integrated SaaS platform, including its Ecommerce, Accounting, CRM, and Delivery management modules, you acknowledge that you have read, understood, and agree to be bound by this Agreement. This Agreement is a “Closed Contract” between sophisticated business parties; your continued use of the platform constitutes ongoing acceptance of these terms and any future modifications.
2. Description of Services
The Operator provides a hosted Software-as-a-Service (SaaS) platform offering the following functionalities:
- Ecommerce Interface: Tools for managing digital storefronts and processing orders via WhatsApp.
- Accounting Module: Software for ledgering, expense tracking, and financial record-keeping.
- CRM System: A centralized database for managing customer interactions and messaging history.
- Delivery Management: A digital interface for tracking logistics and physical fulfillment data.
The Service is provided “AS-IS” and “AS-AVAILABLE.” The Operator does not provide professional accounting, legal, or logistics services; the platform is a tool for User-managed operations only.
3. User Obligations and Lawful Use
Users are solely responsible for:
- Data Integrity: Ensuring all financial, product, and customer data entered into the platform is accurate, complete, and lawful.
- Business Use Declaration: Affirming that the platform is used solely for commercial, professional, or enterprise purposes.
- WhatsApp Compliance: Adhering to the latest Meta WhatsApp Business Policy and Commerce Policy, including obtaining mandatory, traceable, and voluntary consent from all end-customers before messaging.
- Security: Maintaining the confidentiality of account credentials and securing all “Registered Devices” used to access the platform.
4. Third-Party Integrations and Logistics Disclaimers
The platform integrates with third-party providers, including the Meta WhatsApp Business API, payment gateways, and logistics carriers.
- Meta Dependency: The Operator is not liable for service interruptions, API changes, or account suspensions initiated by Meta/WhatsApp.
- Payment Risks: The Operator disclaims all liability for transaction fraud, chargebacks, or failures of third-party payment processors.
- Physical Logistics: The Operator provides a digital data conduit and is not responsible for physical delivery delays, product damage, or the actions of third-party carriers.
5. Total Indemnification
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE TO FULLY DEFEND, INDEMNIFY, AND HOLD HARMLESS THE OPERATOR, ITS OFFICERS, DIRECTORS, AND AFFILIATES FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, AND EXPENSES (INCLUDING REASONABLE ATTORNEY’S FEES) ARISING OUT OF OR RELATING TO:
- Your use or misuse of the Services or any data processed through the platform.
- Any breach of this Agreement or violation of applicable laws, including tax and privacy regulations.
- Any dispute between you and your customers, including claims related to product quality or delivery failure.
- Any regulatory fines resulting from your failure to comply with WhatsApp/Meta policies.
6. Absolute Limitation of Liability ($0 Standard)
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF THE OPERATOR TO THE USER FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES—WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE—SHALL BE STRICTLY LIMITED TO ZERO DOLLARS ($0).
In no event shall the Operator be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunity. You acknowledge that the pricing of the Service is predicated on this absolute risk allocation.
7. Data Privacy and Security (Amendment 13 Compliance)
Data processing is governed by our Privacy Policy and is conducted in accordance with the Israeli Protection of Privacy Law (PPL).
- Amendment 13: As of February 2026, the platform adheres to Amendment 13 of the PPL, including requirements for “Especially Sensitive Data” and mandatory Data Protection Officer (DPO) oversight where applicable.
- User Rights: Individuals have the right to access, correct, and request erasure of their data.
- Security: The Operator implements industry-standard encryption for data at rest and in transit, but disclaims liability for breaches caused by User negligence or third-party infrastructure failures.
8. Termination
- Termination for Convenience: Either party may terminate this Agreement upon thirty (30) days’ written notice, subject to the principle of “Good Faith.”
- Immediate Termination for Cause: The Operator reserves the right to suspend or terminate access immediately without notice for material breaches, non-payment, illegal activity, or violations of WhatsApp Business Policies.
- Data Portability: Upon termination, Users have thirty (30) days to export their data before permanent deletion.
9. Governing Law and Exclusive Jurisdiction
This Agreement shall be governed by the laws of the State of Israel.
THE COMPETENT COURTS IN THE NORTHERN DISTRICT OF ISRAEL SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY DISPUTE ARISING FROM OR RELATING TO THIS AGREEMENT. No other court or forum shall have jurisdiction. In the event of a dispute, the prevailing party shall be entitled to recover reasonable legal fees and costs.
BY CLICKING “I AGREE” OR ACCESSING THE SERVICES, YOU CONFIRM YOUR BINDING AGREEMENT TO THESE TERMS.
If you have questions about these Terms, please contact us:
Email: legal@makolet.store
Support: Support Portal